Care & Support
Guidelines for Adopting a Companion
Everything you need to know about bringing our handcrafted dreams to your desktop. Each piece is polished with love and ready for its new home.
Everything about switches, sizes, and technical specs.
Compatibility & Fit
Yes! Our keycaps feature a standard Cherry MX stem design. They are fully compatible with most mechanical keyboards using Cherry MX switches or popular clones such as Gateron, Kailh, and Outemu.
The Pudding Boat is a 2.25u size keycap. This is the standard size for the Enter key or Left Shift key on most common keyboard layouts. Please verify your layout before adopting.
While our artisan designs are solid to preserve hand-painted details, they allow a soft, dreamy halo of light to glow around the base, enhancing the atmosphere of your setup.
Understanding the artistry behind your new companions.
Craftsmanship & Quality
Each piece is born from high-precision 3D printing and brought to life through meticulous hand-painting. We use premium eco-friendly resin and finish every piece with a professional UV protective coating for a smooth, durable touch.
Not at all. We apply a durable, non-yellowing protective shield over the artwork. This protects the delicate hand-painted details from daily wear and skin oils, keeping your companion vibrant for years to come.
Details about your companion's journey to you.
Orders & Shipping
Since each keycap requires a final hand-finished polish, our processing time is 3-5 business days. International shipping typically takes 7-14 days depending on your location and local customs.
Yes, we ship to most countries. Shipping costs and estimated delivery times will be calculated automatically at checkout based on your destination.
Our commitment to your satisfaction.
Returns & Support
Every voyage has its risks, but we have you covered. If your companion arrives damaged, please contact us within 48 hours with a photo, and we will arrange a replacement or refund immediately.
As long as your order has not been shipped, we can assist with changes. Please contact us as soon as possible via email with your order number.
Tips to keep your keycaps in perfect condition.
Care & Maintenance
Treat them with love! Use a soft, dry cloth or a slightly damp cotton swab to gently wipe away dust. Please avoid using alcohol or harsh chemicals, as they may damage the protective artisan coating.
Currently, we are focused on our seasonal collections. However, if you have a truly enchanting idea, feel free to reach out—Oai is always listening!
Worldwide Shipping
We ship worldwide, with each order carefully packed to protect small details during transit.
Secure Checkout
Payments are processed through secure, encrypted systems to keep your information protected.
Hand-finished
Each piece is finished by hand after production, with details checked and adjusted one by one.
Independent Studio
Designed and finished in an independent studio, without mass production or factory outsourcing.